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Help/FAQ

What are our business hours?

We are open Monday – Friday 9.00am – 5.30pm

You can call us on 051 591995 if you need any further information on any of our products.

 

What are our carriage terms?

Nationwide delivery is made by Nightline Couriers.

Carriage paid terms are:

Orders above €75 ex VAT are free of charge

Orders below €75 ex VAT are charged at €6.95

Orders placed on a weekend will not be processed until the next working day

 

How do I log into My Account?

You can login to your account securely at by clicking “My Account” or Login or Register at the top of the homepage.

 

What security is in place when checking out?

We have 2 Payment methods, Credit Card (via Realex) or Paypal.  

Both are very secure and guaranteed.

If using your credit or debit card you are protected by a trusted 256 bit encrypted SSL padlock key which is the Green Padlock in your browser address bar.

This appears on the checkout page.

The other option is Paypal which is used worldwide for a smooth, secure checkout process. Even if you don’t have a Paypal account as you can checkout as a guest.

 

What is our returns policy?

All returns are discretionary.

If goods are not returned within 30 days they will no longer be eligible for exchange.  Please call 051 591995 for further information.